search engine | 11 June 2015
5 Ways to Reduce Touchpoints On the Social Media Conversion FunnelTouchpoints can induce conversions, but they can also slow buyers down. In the vast space between discovery and retention, there are touchpoints that get in the way more than they […]
SEO | 7 April 2015
Improve Customer Experience with Useful Customer Feedback on Social MediaImage by Alejandro Escamilla via Unsplash By Donné Torr | 2 hours ago | | No Comments Every business should have a strategy for gathering customer feedback. Whether it’s done […]
SEO | 19 March 2015
Customer Experience and Customer Engagement: Do You Know the Difference?We all have a love-hate relationship with business talk. On one hand, it gives a standard set of terms that allow us to communicate efficiently, and there’s no denying that […]