search engine | 10 August 2016
Integrating CRM with social: how advocates are builtIf you’re looking to build brand advocates, integrate your CRM and social data to ensure you don’t overlook great customers who may have small followings. Building beyond social media marketing and […]
SEO | 27 November 2014
How Your Business Can Build Brand LoveA recent Harvard Business study found that increasing customer retention by just 5% can increase profits by 95%. Statistics like this show the value of not only reaching new customers, […]
SEO | 24 September 2014
Don’t Overlook the Best Brand Advocates: Your Own EmployeesCompanies that use social media know that brand advocacy is one of the most valuable business drivers. Advocates, especially ones that discover products or services through organic methods—word of mouth, […]